More Information
Sessions
Where do you do sessions?
We are primarily on-location photographers, but can rent out a studio if needed.
What is the best time for pictures?
We're glad you asked!
What is "golden hour"?
"Golden Hour" is that magic time of the day where the sun is hanging low enough in the sky to light subject in the most flattering light. This time is typically 2-3 hours after sunsrise and 2-3 hours before sunset.
What are your rates for sessions?
Please visit our Session Information page for package prices and options
Files & Products
How do I get my included digital files?
Use your Digital File Redemption Code found in your "Thank you" email that was sent a couple of days after your session.
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Add the images you wish to receive to your favorites list by selecting the star under the image you want -
Click on “Favorites” at the top of the screen and confirm you have the number included in your session -
On the right hand side, click “Buy All” -
Select “Digital” and click on “Full Resolution” -
The subtotal will show on the bottom — but don’t panic! That’s what the code is for! -
Click on View Cart and click “Checkout” -
There will be a link to the right under your order summary to “Add Promo Code”. Type in your code listed above and it will show as a final total at $0. -
PLEASE NOTE!!! You must have a minimum of {{job.custom.digital_files_included}} files in your cart for the code to activate. All files MUST be redeemed in one order and cannot be broken up into multiple downloads. -
Continue the checkout process and your files will be emailed to you at no additional cost!
What are "digital files"?
"Digital files" is a fancy term for your photos. Once photos are edited, they are saved in a JPEG format. When we refer to "digital files" included or to be purchased, we mean the full-resolution image without a watermark. The watermark will remain on the photos in the gallery, and when you look at them within your shopping cart, but will not be on the actual file you will receive.
What if I want to buy more digital files?
Not a problem at all! Simply visit this page on more information regarding purchasing additional digital files.
What kind of products do you offer in your gallery, and what are the prices?
While we ofter a wide variety of prints and products through your gallery (sample pricing can be found here), we recognize that there may be products you don't see listed that you wish to purchase. Just reach out and let us know and we'll help you get what you're looking for!
Why do I have to crop some of my pictures for ordering prints?
We're glad you asked!
I can't download my chosen and redeemed photos to my phone, how can I get them there?
Because of the size of the files, they must be downloaded as zipped files which cell phones and other mobile devices do not recognize.
Can I choose some of my files now and get the rest later?
Unfortunately, no. Because of the redemption process, you must select all your files and process the redeption in one order.
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If you choose a package including 20 files and you have 20 files in your cart, your code will work and the order will zero out to $0 -
If you choose a package including 20 files and you have 23 in your cart (because you just couldn't choose!), the code will work and you will be charged for the remaining 3 files -
If you choose a package including 20 files and you have 13 in your cart, your code will not work and you will be charged for the 13 files.
I have all files included in my package/I have purchased the rest of the files in my session, do I need a Digital File Redemption Code?
Nope! If you have all files from a single session included, then your gallery/album is open to be able to download directly through there. This means you can download files individually, or all at once.
Where can I print my files out?
We can't stop you from printing your included files where you wish -- though we may cringe a bit on the inside when they're printed at Walmart.
Events
What are your rates for event photography?
Our rates and information for shooting events can be found on our Event Information page
What if I have more than 50 people attending, but only want 1 photographer?
Depending on the details of the event and what you're specifically looking for, we may be able to oblige. Just keep in mind that with events with a large number of guests, the number of photos you receive and moments caught may be limited.
What if I don't want everyone who views my online gallery to be able to download images?
Easy! Just provide us with a 4 number PIN of your choosing, and we can set up your gallery so that the PIN is required for downloading images from your event. Guests with the password to the gallery will still be able to view the images, but not download them.
I see you do not use your hourly rates for events longer than 6 hours. What if I want coverage for more than 6 hours?
Please email us at info@lovelensesphotography.com with more information and we will provide you with a custom quote.
Can I break up hourly coverage with 2 hours in the morning and 2 hours in the afternoon as 4 total hours.
No. Total hours must be done consecutively.
Weddings
What is a First Look, and should we do one?
A First Look is a private moment done between a couple the day of their wedding, before the ceremony and portraits are done. It gives them a quiet moment to see each other for the first time and truly take in the promise and commitment they are about to make.
What is a receiving line?
At weddings, a receiving line is when the couple stands at the end of the aisle after walking down as newlyweds for all of their friends and family to individually congratulate the couple.
What is a COI?
A COI is a Certificate of Insurance, and it's something many venues require us to send them in advance to be allowed to work on premesis. We ask this early on in your questionnaire and it it incredibly important you ask your venue before answering the question on the questionnaire on if you need one or not.
To you travel for weddings? If so, how far and what is the process?
Yes, we travel! We will pretty much go anywhere (within reason...) and love to explore new places.
Can we skip the engagement session that's included?
While we're not going to handcuff you and make you do an engagement session, we do *highly* recommend it.
How far will you travel for an engagement session?
We've travelled all over for engagement sessions, and they're always so much fun!
What is a Timeline Consultation Meeting?
About 5 months out from your wedding we'll have our Timeline Consultation Meeting. This is about a 1 hour meeting where we will discuss when certain things are happening and help you work through the timeline for the day of the wedding. This often consists of discussing what time portraits will be done, so everyone knows what time they need to be dressed and ready to go, which in turn helps hair and makeup know what time they should be starting.
How many pictures will we get in our gallery?
There are a few factors that play into how many pictures you'll have after your wedding, and while we can't promise anything we can give you a rough estimate of what we usually get from our weddings:
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Not full day weddings with 2 photographers and 1 assistant: roughly 1100-1500 pictures -
Full day wedding with 2 photographers and 1 assistnat: roughly 1800-2200 pictures -
Full day wedding with 3 photographers and 1 assistant: roughly 3000-3400 pictures
What kind of editing do you do?
Our goal with editing our pictures (aka "post-processing") is to accentuate but not contort reality. We may remove small things that can distract the eye (such as a blemish, spec of dust, a rougue leaf, an outlet in the wall) but we will never change our client's bodies or appearance to make them anything other than the beautiful people they are. We don't believe in body-morphing, but instead in self-love.
What do you mean by "all files included" or "no files included"?
Regardless of which wedding package you choose with Love & Lenses, you will have a gallery full of beautiful images of the day.
Other
When is your next Portraits in the Park for Operation Smile?
Our next Portraits in the Park for Operation Smile date and availability are listed on our Upcoming Events page. We may be between fundrasiers though, so check back often!
Do you do Mini Sessions?
We do Mini Session events, where we offter 15 minute sessions on a specific date at a specific location and registration must be done in advance. Beyond those specified days, we do not offer anything shorter than a 30 minute half session. To book a 30 minute session, please fill out this form.
Newborn Sessions
What is the difference between a Basic Newborn Session and a Deluxe Newborn Session?
Why are Newborn Sessions separate from regular Sessions, and why do they cost more?
Newborn sessions are a little more intricate, and often require much more post-processing than a typical family session due to acne and/or flakey skin that is common with newborns.
Do you take photos of just the baby or can the parents be in some also?
The session participants are totally up to you! Parents and siblings are typically covered during the session but if you just wanted to do the baby's photos please let us know!
Can we supply our own blankets, outfits and props?
Sure you can! We love when sessions include personal touches. It makes the photos unique to the family. Any type of teddy bear you grew up with, blanket made by grandma or maybe dad's favorite sports jersey (and more) are accepted with open arms.
What if the baby cries the whole time?
Unfortunately this happens sometimes BUT with our experience in the past, we have a few tricks we can try to calm the baby down the best we can, though some crying photos are cute!
Are feedings included in the shooting time?
Although we try to plan for a feeding when we arrive, it's not always an option. Feedings usually occur during the session but during this time, we can capture details like little feet, take photos of siblings or prepare a new set up for the next round of photos.
Can we include pets?
Yes! We love full family involvement! We just ask in advance you let us know how many pets and what kind of pet you're interested in incorporating so we can best prepare ourselves. We will try our best to incorporate your furry/scaley or feathered (yes, we've photographed chickens) family members best we can!